our STORE HOURS
The Papery is open 7 days a week (excluding some holidays)
Our Hours for Winter 2019:
changes from our regular hours are in BOLD
Monday and Tuesday 9:30 a.m. to 6:30 p.m.
Wednesday, Thursday and Friday 9:30 a.m. to 8 p.m.
Saturday 9:30 a.m. to 6 p.m.
Sunday 11 a.m. - 5 p.m.
850 Bank Street in the Glebe
(at the corner of Fifth Avenue)
Ottawa, Ontario, Canada K1S 3W1
Toll Free 1-866-268-8951
Join our Loyalty Program and Earn Points for Every Purchase! Remember to provide your account phone number at checkout. You can also collect points for your online purchase: just include your account phone number and points request on your order.
The Papery is wheelchair accessible.
General Merchandise may be returned within 30 days of purchase, with receipt, in new condition, for a full refund.
Fountain Pens may be returned within 14 days of purchase, with receipt and accompanying packaging, in new condition, for a full refund.
No Returns on sale items, discounted items, and Special Orders.
Returns of Seasonal or Dated Items are at the discretion of the manager. Christmas designs may be returned under our usual 30 day refund policy until December 18th; thereafter only within 24 hours of purchase until December 22nd. No returns on Christmas designs after December 22nd.